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Find and Book Accommodation at over 45 hotels and resorts in Australia, New Zealand, the United Arab Emirates and Thailand


Find and Book Accommodation at over 45 hotels and resorts in Australia, New Zealand, the United Arab Emirates and Thailand

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  • Romantic short breaks in Brisbane with Oaks Hotels & Resorts are on the up and up

    27 Jun 2016

    Brisbane is the ideal spot for a romantic short break, whether you're a local or a visitor, take two or three days to discover just how many things there are to do in the city and start by choosing any one Oaks Hotels & Resorts premier hotels in the CBD, Fortitude Valley and Bowen Hills to unwind and relax and create some memories. Read More

  • Gold Coast resort Oaks Calypso Plaza enjoys $1.5 million refurbishment

    31 May 2016

    Leading accommodation provider Oaks Hotels & Resorts, a division of Minor Hotel Group (MHG), has invested $1.5 million into revitalising its popular Gold Coast resort Oaks Calypso Plaza, located in the seaside suburb of Coolangatta on Queensland’s southern coastline. Read More

  • Ready, set, travel… Oaks Hotels & Resorts launches five-day flash sale

    27 May 2016

    For travellers who have been putting off booking their next all-Aussie adventure, Oaks Hotels & Resorts is this week launching its major five-day flash sale event, commencing Saturday, 28 May and running until Wednesday, 1 June, offering an incredible 20% - 25% off the best available accommodation rates across a selection of Australian hotels and resorts.

    Read More

  • Enforceable Undertaking with the Fair Work Ombudsman

    28 May 2016

    Oaks Hotels & Resorts Limited (Oaks) engages Housekeepers Pty Ltd (Housekeepers) to provide cleaning services at its hotels and resorts throughout Australia. Housekeepers is a fully owned subsidiary of Oaks.

    In 2014, the Fair Work Ombudsman (FWO) conducted an audit at two of Oaks’ hotels over a 6 month period to establish whether or not Housekeepers’ practices with respect to its cleaners were compliant with Commonwealth workplace laws.

    The audit identified a number of significant contraventions of Commonwealth workplace laws. In particular, it identified that Housekeepers purported to engage cleaners as “independent contractors” when they were in fact and in law employees. This misclassification of the cleaners resulted in significant breaches of the Fair Work Act, the Fair Work Regulations and the Hospitality Industry (General) Award 2010, resulting in underpayments to the cleaners and non-payment of superannuation entitlements.

    Oaks and Housekeepers have entered into separate Enforceable Undertakings with the FWO (available at and have changed their business model so as to ensure that Housekeepers’ now engages cleaners as employees in compliance with Commonwealth workplace laws. This change has been completed.

    Oaks acknowledges that:

    • it has a moral and ethical responsibility to require standards of conduct from all entities and individuals involved in the conduct of its enterprise, that:
      • comply with the law in relation to all workers at all of its sites; and
      • meet Australian community and social expectations to provide equal, fair and safe work opportunities for all workers at all of its sites;
    • the contracting model and business structure it implemented and used with Housekeepers to engage cleaners at its hotel and resort sites led to a situation where cleaners have been highly vulnerable to exploitation, including by way of underpayment and in contravention of the FW Act;
    • it will take steps to improve the employment practices of its contractors and subcontractors in relation to cleaning services by implementing fundamental, permanent and sustainable changes to its business to ensure that:
      • proper records are maintained for contractors and subcontractors allowing cleaners, Oaks and the FWO to verify that the workers are receiving their full entitlements;
      • it has proper governance structures in place to monitor and regulate the arrangements of subcontractors;
      • to the extent possible, cleaners who are underpaid are repaid their full entitlements; and
      • to the extent possible, current and future cleaners at each of its hotel and resort sites receive the full entitlements due to them under Commonwealth workplace laws.

    Enforceable undertaking between The Commonwealth of Australia (as represented by the Office of the Fair Work Ombudsman) and Oaks Hotels & Resorts Limited